FREE SHIPPING WITH AUSTRALIA POST
Shipping is free for all subscription orders, and is also free for all orders over the value of $49, otherwise a flat $20 shipping charge is applied.
We mostly use Australia Post to get our products to you quickly and reliably.
Delivery times vary. Please allow 1-3 days for most towns and cities, with remote areas requiring longer.
You should receive tracking information from Australia Post. If you do not receive within 1 business day, send us an email and we’ll chase up for you.
If you did not give authority to leave, you will will receive a card and will need to contact the courier to arrange re-delivery or pickup from your local post office. If the package is returned to our warehouse you will need to pay any redelivery charges. Please note if you give authority to leave then neither Joonya or the courier company are responsible if your delivery goes missing. Unit addresses should have concierge services if giving authority to leave.
The Joonya eco-store is only available to Australian residents at this time. More countries are coming soon.
We have a trial offer that includes a 3 pack carton of wipes for $22 and / or a trial pouch of nappies containing 1 nappy in each size ($2 or free if you purchase wipes with them). Shipping is included.
Remember – you can always order a order a membership box and then easily cancel, pause or adjust the membership settings on our website.
Given we send off your order very quickly, once you have made an order it will not be possible to change or cancel it.
We use a third party payment processor called Stripe. As such we do not store any credit card data. We also have an encrypted connection that adds to the security of our site.
Yes! We offer an incentive to invite your friends to become members of Joonya. After you become a member, you can share your unique referral code, and you both get $10 off on your next member orders!
Yes! We teamed up with the non-profit ‘Trees for the Future’ to make this a reality! Joonya donates an amount that guarantees one tree is planted in a developing country for every order we receive on our website. Together we can make a small difference to help this poor little planet of ours.
You can adjust the cycle length days at any time by logging in to the My Store page.
Definitely – just log in to the My Store page to do this.
For wipes, you can save up to 40% vs RRP by using the bulk membership option. For nappies, you can save 30%. When free delivery is factored in, the savings really add up!
Subscribers can update any of these things by logging in to the ‘My Store’ page. Here you will see the various options to update your details.
Vegan Leather Mats
Our mats look and feel like genuine leather but are 100% synthetic and contain zero animal materials.
Top layer: Vegan Leather – PU Laminate
Bottom layer: Microfiber – Polyester & PU
PU is a high quality, soft, water resistant and durable material & ensure our mats are perfect for indoor or outdoor use. We do not use toxic dyes or resins, we use the PU resin to laminate and add non-toxic colour paste to create our earthy tones.
Yes all Joonya products are Animal Test-Free & Vegan Certified by PETA (peta.org).
Yes our vegan leather mats are manufactured to strict international safety standards for children’s products (EN-71) and then independently tested by SGS to ensure it does not contain harmful chemicals and toxic substances.
Our mats are designed in Australia and made responsibly in China to the highest safety standards.
When the mat is folded it will naturally develop crease lines. These will soften over time if you hang your mat using the strap on the back after use as the weight helps to release the creases. Alternatively you can place in sunlight for an hour or gently steam the bottom side.
Yes our mats are made of premium vegan leather which is 100% synthetic. Fee free to hose off mud or even dunk into the ocean to remove sand before heading home.